Reference

Terms for Your mito99 Account

These Terms and Conditions tell you how your account works, what we may verify, and when access can pause under local law.

Account rulesLocal lawDANAQRIS

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When These Terms Apply

mito99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

The version on mito99.asia is the policy that applies to your account region at the time you open it. If local law permits access, these terms explain how registration, identity checks, payment matching, and account pauses work when details do not line up. Deposits through DANA,

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OVO, GoPay, and QRIS are read against the account name and reference data, so we can confirm the request belongs to you before anything moves forward. We may update wording when a payment rail changes, a device check changes, or local rules change. You stay on
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the same path, /terms-conditions/, and can compare dates before you continue. If the version changes, the date at the top is the one that matters for your next step.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT CHANNELS

Where to Reach Us

If you need help with a clause, we route it through live chat, email, and WhatsApp so you can use the channel that fits your device.

DATA AND ACCESS

How We Handle Records

We keep a record of the page you accepted, the device you used, and the time of each sign-in so we can trace account changes with care.

Acceptance log

We store the date, page version, and account ID tied to your acceptance, so we can prove which terms were…

Cookie settings

Cookies remember the session, language, and last page path on mobile or desktop.

Device checks

When a new phone or browser signs in, we may ask for a quick confirmation before account changes go through.

Record retention

We keep policy records only as long as needed to settle account questions, security checks, or legal requests.

Change requests

To request a correction, send the email on file, the clause name, and the change you want.

Support contact

If a term is unclear, contact us through live chat, email, or WhatsApp.

Common Terms Questions Answered

These questions cover how the policy works before and after you open an account. We keep the answers tied to the active page, local law, and the contact paths above so you can check what applies without guessing. If your region changes, or if you change the device you use, read the latest version before you continue.

Only the person whose account details are submitted should accept them. If your access is allowed under local law, we treat your acceptance as tied to the region and profile you used when you opened the account.

Access depends on local law and is available only where local law permits. If a region is not eligible, sign-in and account changes tied to that region are blocked by our access checks.

We keep the account email, login time, device details, acceptance logs, and payment reference data needed to match DANA, OVO, GoPay, or QRIS activity with your profile. We do not keep more than we need.

Cookies remember your session, language, and page path so the site can keep you on the same policy version on mobile or desktop. They do not change your account details or store payment secrets.

Send a request through live chat, email, or WhatsApp with the account email, the clause you want changed, and the reason. We check the active terms and reply with the next step.

We post the active version on this path, and any new wording applies from the date shown on the page. If a change affects your account, we may ask you to confirm it before continuing.

We keep records only for the period needed to handle account questions, security checks, and legal requests. After that, the material is removed or archived under the current retention rule.

Terms for Your mito99 Account

Where to Reach Us

How We Handle Records

Acceptance log

Cookie settings

Device checks

Record retention

Change requests

Support contact

Common Terms Questions Answered

01 Who can accept these terms?

02 Can I use mito99 outside Indonesia?

03 What data do you keep under these terms?

04 How do cookies affect my account?

05 How do I ask for a change?

06 What happens if the terms change?

07 How long do you keep records?

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